Terms & Conditions
Welcome to ImiOse Botanicals (“ImiOse,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website imiose.com, your purchases, and your interactions with our products and services. By using this website or placing an order, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.
1. Eligibility
By accessing this website, you confirm that you are at least 18 years of age, or that you are using our services under the supervision of a parent or guardian. If you do not meet these requirements, you may not place an order through our site.
2. Products and Information
We take care to provide accurate product descriptions, images, and pricing information. However, errors may occasionally occur. We reserve the right to correct any inaccuracies, update details, or change pricing without prior notice. All ImiOse products are intended for external use only. Results may vary depending on skin type, lifestyle, and personal use. Information provided on our website is for general skincare purposes and is not intended as medical advice.
3. Orders and Payments
All orders placed through our website are subject to acceptance and product availability. Payment must be completed in full at the time of purchase using one of our approved payment methods. By submitting an order, you authorize us to process your payment details. We reserve the right to refuse or cancel any order in cases of suspected fraud, incorrect pricing, or misuse of the website.
4. Shipping and Delivery
We aim to process and dispatch orders promptly, and delivery times are provided as estimates only. Actual delivery times may vary depending on your location, courier performance, customs clearance, or unforeseen events. ImiOse is not responsible for delays caused by third-party carriers or circumstances beyond our control. Shipping fees and delivery details will be displayed at checkout before payment is confirmed.
5. Returns and Exchanges
Due to the personal and hygienic nature of skincare and cosmetic products, we do not accept returns or exchanges once products have been delivered. All sales are final. In the event that you receive a product that is damaged, defective, or incorrect, you must notify us within 48 hours of delivery at support@imiose.com
, providing your order number and clear photographs. Once verified, we will provide a suitable solution, which may include a replacement or another remedy at our discretion. Orders cannot be cancelled or modified after they have been processed and shipped.
6. Intellectual Property
All content on imiose.com including product names, logos, designs, images, graphics, text, and overall site design is the exclusive property of ImiOse Botanicals or its licensors. You may not copy, reproduce, distribute, modify, or otherwise exploit any of our content without prior written permission. Unauthorized use of our intellectual property may result in legal action.
7. User Accounts
If you choose to create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. If you suspect unauthorized use of your account, you must notify us immediately. We reserve the right to suspend or terminate accounts that are used in violation of these Terms.
8. Marketing and Communications
When you provide your email address, phone number, or social media contact information, you consent to receiving updates, promotions, and marketing communications from us. You may opt out of marketing messages at any time by following the unsubscribe link in emails or by contacting us directly.
9. Limitation of Liability
To the fullest extent permitted by law, ImiOse Botanicals will not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products. We do not guarantee specific results from the use of our products, as skincare results may vary. Customers are responsible for reviewing product ingredient lists, conducting patch tests, and ensuring products are suitable for their skin. We are not liable for allergic reactions, sensitivities, or misuse of products. Our total liability in any case shall not exceed the purchase price of the product in question.
10. Third-Party Links
Our website may contain links to third-party websites or platforms. These are provided for your convenience, but we are not responsible for the content, practices, or privacy policies of those sites. Accessing external links is at your own discretion and risk.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of Nigerian courts.
12. Changes to These Terms
We may update or revise these Terms from time to time to reflect changes in our services, policies, or legal requirements. Updates will be posted on this page with a revised Effective Date. By continuing to use the website after such updates, you agree to be bound by the new Terms.
13. Contact Us
If you have questions or concerns about these Terms & Conditions, please contact us:
ImiOse Botanicals
Email: support@imiose.com